Vuzix Forums / VR920 / Technical Support

Different color depth per eye?!?

teknix1 — Tue, 10 Jun 2008 05:38:52 GMT

I know there's currently issues with the color depth with the VR920 but is anybody else experiencing what seems to be different color depth per eye?

The right eye is correct but the left one seems to be displaying 256 colors or something like it. It's quite noticeable when playing movies. I haven't played many games on it so far, but in the demo game AirXonix it is quite visible in the water as your character is approaching the field.

Any ideas? Can this be fixed?

Thanks

Nic

Always Crashing in Vista 64

TempestX — Mon, 08 Jun 2009 18:23:00 GMT

Everytime I load up stereoscopic software (including software included with the VR920) my computer crashes. This occurs all the time with the 3D visualizer when entering full screen mode (windowed mode seems to be fine). I read a post earlier about the system appearing crashed and that I should disconnect the USB cable and then reconnect it, but the computer is completely locked. Ctrl+Alt+Del, Esc, Windows Key all have no effect and only seems recoverable by manually turning off the power to my computer.

Size of display

AbilityNet — Tue, 30 Jun 2009 17:46:07 GMT

When I set up the headset it doesnt feel at all immersive - in fcat it feels as if I am looking at a very small screen from some distance - far smaller than sitting looking at my 15" monitor - Is this right did I misunderstand the 62" screen at 9 feet which felt as if it should be much more immersive to look at

All help much appreciated

David

No stereoscopic or headtracking in RCT3

TempestX — Fri, 26 Jun 2009 13:26:28 GMT

Ok, I am not getting stereoscopic 3D or head tracking to work with Roller Coaster Tycoon 3 Platinum. I am able to get Flight Simulator X, Unreal Tournament 2004, Music Visualizer, the pack in games, and Stereoscopic Movie Player all working correctly, but RCT3 is the only one that is not working correctly. When I manually set the VR920 to L or R mode, the screen freezes and remains frozen until I change the view mode back. One strange thing is that occasionally when I switch to L or R mode, the frozen image appears stereoscopic. Has anyone else used RCT3 and gotten it to work correctly? Is there a setting I need to change that I am not aware of?

Windows XP home
iWear 2.4
1024 x 768 16

Flight Simulator X - Spot Plane View

TempestX — Thu, 18 Jun 2009 13:20:29 GMT

Is is possible to disable head tracking for the spot plane view in FSX? I really enjoy using head tracking in the 3D cockpit, but when I switch to the spot plane view I can't get the camera where I want it. The camera is using head tracking for lateral camera movement and my hat switch for vertical camera movement. Any way I can control the spot plane view with only my hat switch while keeping head tracking active when I use the 3D cockpit view?

Adjusting screen picture?

JamesG — Sat, 06 Jun 2009 18:47:33 GMT

Hello,

I wish my first post here wasn't a nag and technical problem because I really like my VR920, but...

With them on and warmed up, there is a noticable amount of black space between the edges of the desktop and the physical edges of the display. They are also "warped" inward. All like a, well... badly adjusted monitor.

I have looked at both the window's display setting and the headset's adjustments, but have found no way to resize the screen.

Is there any way to do so?

TiA,
-James

640x480 Resolution Unavailable?

SDon78 — Tue, 26 May 2009 21:23:10 GMT

As a new VR920 owner, I notice that the resolutions available to me are 800x600 1024x768 and 960x600. Is there any reason why I am unable to have 640x480, which is supposedly the native resolution of the VR920?

Additionally I notice that, under my windows dispaly properties, my monitor is still listed as a "Generic PnP Monitor". Could this have something to do with it? Any ideas?

HALO headtracking

sanguinal — Sun, 07 Jun 2009 11:01:27 GMT

HI all,

I am using halo 1.7 patched, the 3d works great but for some reason i cannot get the headtracking working.

I have used the monitor to select the correct game directory (I Believe) and install the vuzix drivers but still no head tracking.

Does anyone have any advice or idea's?

Kind Regards,

Sanguinal

no game titles show up in iwear Monitor including lord of the rings online and call of duty 4

spectreph — Sat, 02 May 2009 01:30:03 GMT

I just received my VR920 today and after I installed the software without and problems and calibrated it with no problems.....none of my game titles that I was looking forward to playing showed up in the iwear Monitor. The only three I was really looking forward to were Lord of the Rings Online, Call of Duty 4, and Everquest 2. But...no luck....any suggestions? Thanks!

Stereo 3D and second life, screen shake

Kwakwaversal — Sun, 03 May 2009 11:15:41 GMT

Hi everyone,

I'm sure I'll be back after this question because the right eye of my unit had a blank white screen for 15mins this afternoon (after one day). Bad times.

This question is related to stereoscopic 3d in second life, but most likely applies to other games also. When I'm using second life in stereo3d, then switch to mouselook, the screen shakes. If I keep the camera just behind the head, its not as bad. It ruins the experience some what because the mouselook is more "immersive".

I have tried changing all the settings in my graphics card and in second life. The only time I can get stereo 3d to an almost usable level, is when I reduce the graphics to the lowest quality, then turn off "opengl VBO (vertex buffer objects)" in the hardware options of second life.

The only problem when I remove opengl's VBO is that any movements feel like my eyes are being cut! (Its a weird feeling when its not on)

Has anyone experienced the shaking problem in stereo3d before? Is it simply that my graphics card (MSI NX8500GT), RAM (1gb) and CPU (intel pentium 4 630) is just not up to a stereo experience?

Thank you for your time :)

IP320 and 3D videos

vartech — Thu, 17 Apr 2008 15:54:13 GMT

I have a couple of 3d dvds from Vuzix and want to convert them and use on my IPod. I was told to rip the movies from the dvd which I did using xiliosoft dvd ripper. they were now MP4. They are not 3-d I was told to use ICUITI3DL or ICUITI3DR in the composer tag ID3. I add this info in Itunes but still no go. Can someone please help?

FSX just not working with VR920!!

khodgson — Tue, 07 Apr 2009 07:16:18 GMT

Hi Everyone,

I have a machine running AMD dual Core 3Ghz Chip, 3Gb Memory, & 2 x ATI 1650 512mb Graphics cards in Crossfire mode.

I can get the VR920 working perfectly with Lock-On with no problems, however whenever I try to run FSX, all I get is the 2D view of the cockpit? no tracking or 3D.

Someone told me that I need to be on FSX SP2 or using the Acceleration pack for it to work, Whilst someone else has told me that is is because I am running DirectX 10?

Can anyone tell me what the settings should be for it to run please!!

I have checked that all the files are in the right locations for FSX, and I am running version 2.3 of iwear drivers.

I tried v2.4 however, this stopped FSX from running completely, said that FSX failed to load some program files and needed to be reinstalled!! as soon as I went back to 2.3 - FSX loaded!!

I am starting to tear my hair out with this!!

Many thanks to anyone who reads this, and can help....

iWear AV920 Compatibility with a iMac

Yannes — Sat, 04 Apr 2009 11:45:37 GMT

I'd like to buy a iWear AV920. But i got still 3 questions...

Can i connect the AV920 to my iMac 20" 2.0 ghz with mini-dvi port to the iWear AV920? If i use the mini-dvi to video-adapter?
And if i can connect it with this cable, do i need to install drivers, or does my iMac see the iWear as a extern display?
Last question... Are there people who got expierence with this?

Johannes

Cracks on vr920 case

joker18 — Tue, 17 Feb 2009 09:44:43 GMT

There are some cracks apearing on the HMD case on both sides like in the picture.
I never dropped the vr920 on the floor or stepped on them or anything like that. I'm allways verry gentile. I bought the vr920 2 months ago.

Is it the heat? or is the plastic that bad?did it happend to you?

[URL=http://imageshack.us][IMG]http://img502.imageshack.us/img502/6743/17022009075hp5.jpg[/IMG][/URL]
[URL=http://g.imageshack.us/img502/17022009075hp5.jpg/1/][IMG]http://img502.imageshack.us/img502/17022009075hp5.jpg/1/w640.png[/IMG][/URL]

Yaw interference

Comicus — Sun, 29 Mar 2009 11:22:33 GMT

Thought I would post this here in case anyone else may be encounterig a similar cause of tracking instability.

Like many others, my VR920 has encountered tracking issues since I took it out of the box, especially yaw. Even performing calibration after calibration, the result was only marginally improved in most cases. After seeing another thread that discussed PSU and monitor interference, I calibrated my HMD and then moved it around my desk, close to the monitor (21" LCD Widescreen), near my desktop speakers (Cambridge Soundworks 5.1), and back and forth over my mid-tower unit, which sits just to the left and forward of my left knee. All this with no effect upon the tracking indicators in the Calibration and iMonitor windows.

Last night, I happened to have my Calibrator window still up when settling in for some FSX attempts with the VR920 (still having some issues), the HSD already secured to my head and receiving signal, and put my headset on. Wow, did my tracking jump! After reading all the explanations of modern speaker electronics and how they shouldn't affect tracking, especially ones designed for computer use, I was surprised to see how much they DID affect it. Moving the headset forward and backward on my head caused the yaw to vary considerably (+- 30) and my pitch and roll just slightly (+- 5). Once the headset was placed in position, my tracking appeared very close to my zero setpoint, however, turning my head and looking around caused erratic yaw and even a noticeable drift. To further test this, I went into FSX without the headset on and my tracking was improved considerably. Two issues still remain (forward-look is skewed about 20 degrees left and considerable "vibration" in image when looking down at instruments), but the sensors followed my head movements much more smoothly than before and with no drift.

Not sure what I'm going to do about this because I'm doing all I can to give the VR920 a fighting chance to impress me, but this headset is by far the best one I've ever owned in terms of comfort and sound (Plantronics Gamecom).

Distorted screen after few minutes in 2D as in 3D stereo

famiro — Sat, 29 Nov 2008 00:37:58 GMT

I have a problem with my new VR920 Vuzix. They work perfectly for a few minutes but then come a distorded stereo screen with white lines. After disconnect and reconnect it happend the same or a blue screen. Are they defect? I did install it as in manual: clone 60 hz 1024x768 on 8400GS Nvidia with all last drivers installed. It happend the same in 2D or 3D stereo

Help please

Will Vuzix Wrap support Stenciling?

spenxer — Thu, 22 Jan 2009 21:52:19 GMT

Will the transparency control for the Wrap be only for overall transparency or can it be programmed to use stenciling (like alphas defining which sections are transparent and the degree of transparency at each pixel).. so you can have objects appear/overlay only where you want them to.
This would greatly help the Augmented Reality. For one.. you would not need to use the stereo camera pair if this worked (unless you were trying to record your experience).. while allowing for background resolutions of (whatever your eyes are capabale of instead of the cameras!).

Frame is loose

Comicus — Thu, 19 Mar 2009 10:58:47 GMT

Just received my VR920 glasses a few days ago and noticed the frame is a bit loose, especially the left side. Not wanting to void any warranties or anything, is there any way for the consumer to tighten these up a bit? I bought these supposedly new (box had celophane wrap and VGA adapter in unopened package), but I can't understand why they would feel like an old pair of favorite sunglasses.

VR920 or the Wrap 920AV??

Rekrium — Thu, 15 Jan 2009 08:53:02 GMT

I have seen that 3D goggles/ glasses are coming back now which is awesome. I have always liked them but they weren't fully functional at that point.

1) At the moment I got a 19" LCD with a 5000:1 contrast ratio would the glasses be better for gaming?

2) I am thinking of getting either the VR920 or the Wrap 920AV which one would be better for gaming on a computer?

3) Is there a big difference between the AV and VR if there is will there be a Wrap VR920 ?

I will mainly be using it for gaming, so i need the best suitable. Any feedback on the questions I asked will be appreciated. :)

VuzixJPS viewer unhandled win32 exception

Mnemonic — Wed, 18 Mar 2009 15:06:13 GMT

I have a very strange bug, VuzixJPS viewer don't want to work, when I try to open any picture - error occurs - "unhandled win32 exception"...

I have WinXP 32bit, and latest firmware on VR920 and also latest 2.4 software, can anybody know what happened?

Maybe I can use some other JPS viewing software for VR920?

STURMOVIK IL-2 1946 CRASH

hawk345 — Wed, 18 Mar 2009 11:25:33 GMT

when using vr920 and saitek cyborg evo force joystick on il2-1946 with ingame force feedback switched on the game crashes if i switch the force feedback feature off all is ok has anyone had this trouble can anyone help as i would like to use both vr920 and force feedback

NVidia dualview and vsync

stu9000 — Fri, 06 Mar 2009 08:11:21 GMT

I have an application written in opengl. I recently added vr920 native support to it in order to use stereoscopic 3D.
I have an nvidia quadro 3450 graphics card with a dual view setup. The vr920 is the secondary display.
My application displays significant horizontal tearing when trying to use stereoscopic 3D. I have forced vsync on in the nvidia control panel and tried triple buffering, but the problem still remains.
When I use the vr920 as the only monitor on the system, the stereo 3D works perfectly.
Does anybody know of any problems with vsync and multiple monitors, and more importantly, are there any solutions?

Newbee questions and remarks

harry — Sat, 21 Feb 2009 14:39:45 GMT

Hello to everybody. I'm new to the VR920, bought it because I like gadgets and gaming

So far everything went fine, installation, enabled gamelisting and not reading the manual trying to get games to work.

This is where my first impressions and questions arise about the VR920, which, for some of them found an answer in this forum, but for a newbee hard to find or obvious.

------Iwear monitor: Just below the view log button the remark "double click on Titles"

I only saw it after reading about it in the forum!

It's not a logical place for it. For me it would be more logical if it was in pulldown menu.

And what is "double click on Status field" where is that thing? Said I'm newbee, but serious where is it??

(I'm not stupid, I've got a degree in Engineering and science and am older than 40 but I don't get it)

--------The double click titles screen:

I need to install the <dinput8.dll> proxy driver. it will modify... bla,bla,bla. The bla,bla bla I understand, but how do I install this proxy driver???? Is this the same as copiing the thing into the right directory?? Again, I don't know this

First impressions for the Iwear are good quality item. Nose adjusters a bit cheap and uncomfortable, Immersion effect is low, and 4:3 screen a bit disapointing at first.

------------Games questions:

FSX- tracking works, but the zero point is never there were I calibrated it. It's always of to the left or right.

GTR2 - recognized and tracking works, configuration screens of GTR2 are ok but the driver view is rotated 90 degrees. Tracking works however fine and reacts in the right direction . Don't know where the problem lies.

GTL - the software doesn't run it crashes after checking the disk. I had this before with too high AA settings on the normal screen, but in the Vuzix mode I'm already in the lowest settings. (there has been a gtl 3D configuration icon added to the desktop)

Company of heroes, I have no headtracking.

Hardware I'm using:

Intel 9770 dual core extreme, 2x xfx 9800gx2 (tried sli and single mode), 8gbyte memory, 900gig raid5, Vista 64 SP1.

If anybody has some links, suggestions or remarks, please do so.

I'm getting weird display glitch.

MagnusTokai — Thu, 19 Feb 2009 23:48:59 GMT

When I look at anything in 3d mode when using the visualizer, or playing games I get a weird distortion where half of the screen is sliding to one side. I made a picture in photoshop of what I am seeing. It used to happen in the JPS viewer but not anymore.

Another thing to note is that it doesn't happen in the visualizer when it is not in Full Screen.

Everything looks normal in 2d mode. I have the latest firmware installed and the latest software.

I'm running Windows Vista 64bit and I am using an Nvidia8800 graphics card. I used the native drivers and IZ3d drivers and both have the same problem.

[img]http://www.freeimagehosting.net/uploads/19e2497779.jpg[/img]

USB fried

joker18 — Tue, 17 Feb 2009 08:40:42 GMT

A couple of weeks ago the USB port where the VR920 was plugged in just stopped working. It isn't working 4 no devices. It is like fried. It is not a windows driver problem because I have 3 windows installed and it isn't working in either of them.
The HMD works in another port but i'm having crashes with a lot of games using iz3d driver. Maybe is just coincidence and I discovered just now but could it be some technical failure?
I'm waiting for the opinion of ppl that had similar experiences. I'm hopping for an answer from the vuzix technical support but I don't count on that

Sound noise with 3D on using VR920

joker18 — Sun, 01 Feb 2009 05:07:41 GMT

Is there anything that could be done about the bad sound noise when 3D is on. i think I posted this problem on another topic and I didn't get any answer. [b]So I posted again hoping that someone from the technical staff will respond.[/b]
Every time 3D stereo is on there is a lot of noise in the sound, it is really disturbing.
Maybe U can work on new sound drivers or do something with a firmware upgrade.

Using Vr920
Win vista 32
AMD Athlon X2 5200+
bfg 9600GT
4gb Ram

Noise is present in vista 64 too

"USB Device not recognized."

Steffan — Sat, 24 Jan 2009 13:31:29 GMT

Yet another problem has occured.
I was playing Half Life the other day, when my iWear suddenly started making a loud beeping noise, and the screen froze.

From that moment on, my VR920 stopped working completely.
To tell you the truth, I'm honestly getting [i]sick[/i] of [b]constantly[/b] having to fix problems.
I did [b]NOT[/b] spend 400 dollars on this thing so I could spend [i]hours and hours[/i] trying to get it to work almost each time I plug in my unit.

I already sent it in for repairs once, and when I got it back, my problem still wasn't fixed. (And it wasn't my PC, I tried it on several different ones)

I'm really pissed off.

EDIT: After messing around with my goggles for hours, I managed to get it to work again.
My screen distortion problem is still there, though, and my VR920 randomly crashes during gameplay. :/

call of duty 4 dll files are not allowed with punk buster.

frogger — Fri, 01 Aug 2008 02:19:21 GMT

this wouldnt happen to me when i first installed cod4. then after installing the 2.1 software awhile back i found it stoped working again and i reinstalled cod4, and once again installed all the dll files needed for the vr920. short after this i realised it was those dll files leading to me getting removed from servers. so since i dont use my vr920 with cod4 i just deleted the files and it was all good.

after installing the 2.2 software the files were placed in the game folder automaticly and i need to remove them again.

this is basicly a heads up to anyone that is having the same problem and maybe to vuzix incase they didnt know about the problem. but then it might just be my system.

regards
shane.

Technical Support for NVIDIA Drivers + Stereo 3D under Windows XP

smugamer — Tue, 20 Jan 2009 15:40:39 GMT

I recently purchased an HMD (the Vuzix iWear VR920) and, as expected, I'm having problems tracking down the correct combinations of drivers to get it working on either of my two computers. I apologize if this question has been asked before, and if it has I'd really appreciate a link to the appropriate thread. I'll try to keep my query brief.

I have two computers with varying configurations. I'd like to get 3D Stereo working on either one of them and usable on my VR920 HMD. Here's my hardware.

Display: Vuzix iWear VR920 HMD (2 LCDs at 1024x768 resolution)

Computer 1 (Desktop): Area-51 Alienware
OS: Windows XP
Video Card: PNY GeForce FX 5900XT

Computer 2 (Notebook): Dell XPS M1710
OS: Windows XP
Video Card: NVIDIA GeForce Go 7950 GTX (Notebook)

So far, the only success I've had is on my Alienware by rolling *all* the way back to the 91.31 Forceware/Stereo. This worked on a few games (such as UT2004) but works incorrectly on the HL2 games and crashes horribly when I run WoW. Obviously I don't want to have to re-install/de-install drivers every time I want to switch between 3D Stereo and actually having WoW work. I haven't had any success tracking down *current* Forceware + Stereo drivers for either machine using Windows XP.

If anyone can offer any sort of help with getting 3D Stereo working with either of my machines, I would really appreciate it.

Thank you!

Stereo problems and defining monitor and vr920

Razura — Fri, 16 Jan 2009 16:03:33 GMT

So i got my vuzix on monday, got them working finally on thursday, but there isn't stereoscopic view because apparently 'VR920 3D Stereo Driver' is missing, can't locate anywhere. and my computer cannot tell the difference between my monitor and my vr920, it thinks they are the same thing, so i cannot select them individually. my monitor is called 'Generic PnP Monitor'
its a medion with Win Vista 32bit and a Nvidia 8600GS, please, by all means, treat me like an idiot, i get confused by all the terms like stereoscopic 3D, and Anaglyph and everything. oh, and Hi, i am new here

shaky screen

jimsom88 — Fri, 09 Jan 2009 13:00:29 GMT

While my unit works, I am having some issues, and I don't know if they can be resolved or are a design limitation.

When I have my unit set with VR920 as secondary, I get no stereoscopy.

When I set VR920 as primary I get stereo but the image on my monitor is shaky and unreadable.

I'm assuming this has something to do with the stereo being imported to both monitors.

This is a problem because sometimes I need to have a bit better resolution to view guages and such, which I had hoped to do by looking at my monitor occasionally.

So is there any way to solve this or is this just the way it is?

Also, is there any way to disable the head tracking while keeping the stereoscopy?

I'm asking because I may want to use a different tracking system but want to keep the 3d.

I use the unit for the game Aces High2.

VR920, Half Life 2, Vista? anyone?

ionymous — Tue, 05 Feb 2008 20:05:03 GMT

I just got a VR920.
I am running Vista.
I have Half Life 2 and Half Life 2 : Episode I.

iWearMonitor does not think Half Life 2 is installed.

I have seen others in these forums with the same problem,
but I have not seen any solutions.

Does anyone know of a solution?

Does it just work for anyone?

Cannot get Stereo 3D to work in IL2: Sturmovik 1946

Fatalblade — Mon, 29 Dec 2008 03:22:23 GMT

While I have tried quite a few games, my efforts have been mainly focused on IL2 Sturmovik: 1946. The head tracking works great, and the picture quality is adequate. However, I have thus far been unsuccessful in achieving stereoscopic 3D. I'll list a rundown of the steps that I have taken and all the info that I can supply about my problem.

Vuzix software and firmware is fully updated.

IL2 was instantly detected and enabled by the iwear monitor. I manually copied the "d3d8.dll" and "VR920Dx8Stereo.cfg" files into "C://Program Files(x86)/Steam/Steamapps/common/il 2 sturmovik 1946" as per the instructions. It goes without saying that I am running the program through Steam.

IL2 starts and runs as normally, and once in-game I press Ctrl+F7 and head tracking becomes active. Then, when I press Ctrl+F8 to enable stereo 3D, nothing happens. The game continues to run with no change at all.

At this point I have run out of ideas as to what to try, and I would greatly appreciate any help whatsoever.

Here's my computer specs:
Windows Vista 64-bit
Nvidia Geforce 8800GT
Intel Core2Duo 2.18Ghz
4GB DDR2 RAM

It should be noted that the vuzix 3D visualizer program DOES work. That is the only program that I have been able to achieve stereo 3D in.

3D not working on games and movies

MWorks — Fri, 09 Jan 2009 18:06:07 GMT

As posted before...

Hi there, well here's my problem... I've just bought a vr920, it works perfect as my primary screen and to watch movies; but when I try to play my games (Half Life 2, Counter Strike: Source and Second Life) it doesn't work as I expect... I can't see anything but the usual screen in 2d. I've followed all the instructions about the IWear Monitor, but When I try to "Add" my games it doesn't work, I have a different problem for each one, as follows:

Counter strike source, STATUS: Not installed on this system.

When I try to Add it, it says:

STATUS: Installation...Failed to Copy a Critical file...

In second life says:

STATUS: Installation...Unsupported version installed for this extension...

In second life I guess the solution is as simple as installing the version required. But I want to play Counter Strike That's why I bought my vr920! [BigGrin] .

Also I've just downloaded the stereoscopic player and some small movies along with it, but I can't whatch the movies in 3d, I have followed the instructions placed in another post but can't make it work.

BTW, my machine specs are here: http://www.tabletpcreview.com/price/product.asp?productFamilyID=722&productID=

I'm a linux user... it's not confortable to change to xp or vista but I'm trying to use all the vr920 features... hihihi [Wink] I would love to have linux compatibility.. I'll work on it.
I'm sorry about my english.
EDITED. IM IN WINDOWS XP BTW.

Thx for you answers.

3D webcam compatability?

Gargoyle — Thu, 08 Jan 2009 13:28:41 GMT

Is there any way to make the product discussed here [url=http://www.engadget.com/2009/01/05/minoru-3d-webcam-ships-this-week-still-looks-freaky/][/url]

Because this would be an amazing AR platform, but I'm not sure I know how to hook the two together.

3d missing or right display black

Partechie — Mon, 05 Jan 2009 14:37:20 GMT

Seems all of a sudden most games the 3d effect is gone, the games play great, but in 2D mode.

I have to uninstall the Vuzix drivers and reinstall then it works but 'drops' out when I go to play the game later.

Also I usually use the Iz3D drivers (always worked great in the past) but in Bioshock the right screen is black in 3d mode and with no drivers it plays in 2D fine...(And no 3D effect in WoW or others using Vuzix drivers)

I also can not get Stereoscopic player to work correctly now, I choose software pageflipping and the files I use are Field Sequential movies (which I know worked in the past, have used them).

I have the latest firmware, already checked that version.

(I use the VR920 as the only display during these tests)

If you need more info let me know..

Intel I7 920 2.6gig quad core

Asus P6T Deluxe

Corsair 3 gig

2x 260GTX (216) SLi

Vista Home Premium SP1 (and current updates)

Audio sounds really bad

joker18 — Sun, 04 Jan 2009 16:40:27 GMT

I recentlly bought vr920 and everything works ok except for the built in sound. It sounds awful.
The sound gets really bad when 3d is on you can hear a lot of backgroud noise and distorted game sound.
I tried win vista 64/32 and win xp 32, the sound was the same. Is it a problem with my headset or is it just the way it sounds.

It would be useful to make them work because it is hard to wear hadphones and the vr920 the same time
Thank you

Help plz

nene — Tue, 30 Dec 2008 13:44:53 GMT

Hello all

i am french
Sorry for my very bad english

For any games (Flight simulator X, GTR2, Crysis) the computer freezes.
The main page of the game stay freeze.

[b]My confuguration[/b]
Windows VISTA Ultimate SP1
8800 GT driver 180.48
Iwear Monitor 2.4 and calibrator 2.4.0.1
The Glass are 800*600 60Hz

The games are of course in enable title
Installation is Ok
Vuzix stereoscopy is eneabled and ready

I have read the manual.

I try with a alone display : the glasses ==> same issue

Thank you for your help

VR920 not working on laptop?

Lifespan — Fri, 26 Dec 2008 20:07:29 GMT

I am having a couple of problems with a new VR920 with my laptop. Sorry if these questions have already been asked, but I couldn't find a FAQ of any sort:

#1: Audio crackling. I am hearing massive crackling in the audio at all times. Obviously it works fine through the laptop's own audio, but for some reason it is loud and unusable through the VR920's phones. Is there anything I can do to fix this?

#2: The display is only seen a clone of the primary display. When I plug in the glasses, Vista sees that I have an external display connected. However, when I have Vista identify the displays, both the monitor and the glasses are shown as "1" (rather than the glasses showing as "2"). This means that the only option I have is to clone the display and keep the laptop's display on at all time (and flickering horribly due to the stereoscopic signal). Is there a way to seperate the displays or perhaps disable the laptop's display?

My setup:
HP tx2500z
Vista Ultimate
2.4Ghz Turion X2
3GB ram
Radeon 3200HD

What firmware version?

Partechie — Sat, 27 Dec 2008 13:59:03 GMT

How can I find out what firmware version is on my glasses and if I need an update?